DELL-02Technical sheet
Telegram bot: order a password and receive the PDF
When to use this guide
Place the order in @BiosZone_bot. Before payment, the bot shows the assembled Service Tag, support response and price. Compare that tag with your Dell screen before choosing a payment method.
Data and format
- /start
- Starts the flow with language selection.
- /menu
- Returns to the main menu. Use /help for the bot’s FAQ.
- Report example
- The main menu offers a free sample PDF. It shows the output format; it is not a password generated for your device.
- Order confirmation
- Shows the complete Service Tag and price before payment. Available payment methods are listed on this screen.
Steps
- Open @BiosZone_bot, send /start and choose your language.
- Select the suffix shown on your Dell password screen. Its button also displays the current price.
- Send the seven letters or digits before the dash, or paste the complete Service Tag including the suffix.
- Read the complete Service Tag in the bot’s reply and compare every character with the screen. Check the price.
- If the tag or suffix is wrong, use the back button. It returns to the suffix menu: select the correct suffix and enter the code again before paying.
- Choose a payment method from the order screen and follow its instructions. Payment confirmation time depends on the method.
- After payment confirmation, the bot generates the result automatically. Save the PDF and the accompanying message with the password and character explanations.
Result and next step
The order result is a PDF report and its accompanying chat message. Continue to the guide on checking the report and entering the password.